Privacy Policy

Thanks for visiting This policy explains the what, how, and why of the information we collect when you visit this Site or when you use Jaco on your website. It also explains the specific ways we use and disclose that information. This Privacy Policy forms part of, and should be read in conjunction with, the Terms of Use and adopts the definitions used therein

About Jaco

Jaco is a powerful script that creates a new level of ease for website owners to understand the usability of their websites. Jaco exists to make the web better for end-users, and it is only available to websites that share that goal.

Information We Collect About You

How We Use The Information We Collect

If you are a Jaco User, we may use your information to:

If you are a visitor to a website that uses Jaco, we may use your information to:

Accessing, Editing, and Removing Your Information

If you are a Jaco User, You may review, edit and/or remove the personal information You provided to Us by logging into Your account on the Site and editing Your account.

How Jaco Collects Information

Jaco uses several technologies in order to collect the information from Your computer/device and about Your activities on the Site:

Opting Out

If you wish to prevent all sites using Jaco to be able to record your activity, you can opt out. Opting out will create a cookie that tells Jaco to turn off recording. The presence of this cookie is required to continue opting out, so if you clear your browser cookies, you will have to opt out again. (We regret that there isn't a better way to make your opt out more permanent, but due to technical reasons, this really is the best we can do at present.)

If You are considering opting out, it's probably a good time to make sure You really understand that the purpose of Jaco is to help well-intentioned companies make their site better for You. It is emphatically not one of those we track You around the web kind of deals. We think that's creepy, too. Most people who make websites are just like You: nice people who want to do a good job and make something awesome. And You wouldn't believe how much time and energy product teams spend trying to make their websites great for You. Without Jaco, though, they simply do not have enough information to understand when they get it wrong. If they can see how You actually experience their site, like an ongoing usability study, they'll actually know what to improve!

Blocking Cookies

If You choose, You can set Your browser to reject cookies or You can manually delete individual or all of the cookies on Your computer by following your browser’s help file directions. Note that turning off cookies may also disable functions of many sites You visit. If Your browser is set to reject cookies or You manually delete cookies, Jaco will not be able to coalesce Your anonymous user identity automatically into sessions across pages on the same website. Jaco could in principle coalesce Your user identity across pages of a single site even if You are blocking cookies if (1) You are logged into the website of a Jaco r User and (2) that User uses the JavaScript API to identify You using an application unique identifier.

Third Party Access to Your Information

We will never sell Your data to third parties. However, in the course of business, we may hire third party individuals and organizations to help Us make Jaco better. These third parties include our web host, other SaaS providers, such as an email hosting service, or outside contractors We hire to perform maintenance or assist Us in securing Our Site. We may also hire third parties to operate, maintain, repair, or otherwise improve or preserve Our Site or its underlying files or systems. We require Our service providers to agree to take reasonable steps to keep the personal information that We provide to them secure. We do not permit Our service providers to market their own products or services to You directly..

in addition, We may also disclose Your information under the following circumstances:

Third-Party Sites

There are a number of places on the Website or through Our services where You may click on a link to access other websites that do not operate under this Privacy Policy. For example, if You click on an advertisement, a third party's content or a search result on the Website, You may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from You and, in some instances, provide Us with information about Your activities on those websites. We recommend that You consult the privacy statements of all third-party websites You visit by clicking on the "privacy" link typically located at the bottom of the webpage You are visiting.

Security Measures

We take measures to enhance the security of Our Site and the Jaco service. These measures include using SSL Certificates. It is important for You to protect against unauthorized access to Your password and to Your computer. No security measures are perfect and We cannot promise that the information about You will remain secure in all circumstances.

Do Not Track Signal

We treat the data of everyone who comes to Our Site in accordance with this Privacy Policy, whatever their Do Not Track setting.


Our site is intended for a general audience and we do not knowingly collect personal information from anyone under the age of 13.


We may amend this Privacy Policy from time to time. When there are changes to this Privacy Policy, We will update this page. The date on the bottom will always indicate when We last made changes. If You are a visitor to this Site and disagree with the Privacy Policy, You should leave the Site and cancel Your agreement with Jaco.

User Submissions

We may provide areas on the Website where You can post information about Yourself and others and communicate with others; upload content (e.g. pictures, videos, audio files, etc.); and post comments or reviews of content found on the Website. Such postings are governed by Our Terms of Use. In addition, such postings may appear on other websites or when searches are executed on the subject of Your posting. Also, whenever You voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if You post Your email address, You may receive unsolicited messages. We cannot control who reads Your posting or what other users may do with the information You voluntarily post, so we encourage You to exercise discretion and caution with respect to Your personal information. Once You have posted information, You may not be able to edit or delete such information.

How to Contact Us

If You have any questions about this Privacy Policy or Our information-handling practices, or if You would like to request information about Our disclosure of personal information to third parties for their direct marketing purposes, please contact Us by email as follows: [email protected].